Artisan to Manager Development Programme

Module 1 – Workforce and Workplace Management

• Build teams to achieve goals and objectives

• Lead people development and talent management

• Devise and apply strategies to establish and maintain workplace relationships

• Manage a diverse work force to add value

• Apply the principles of ethics to improve organisational culture

Module 2 - Workplace Operations, Change Management and Communication

• Develop, implement and evaluate an operational plan

• Formulate recommendations for a change process

• Analyse leadership and related theories in a work context

• Apply mathematical analysis to economic and financial information

• Use communication techniques effectively

Module 3 - Workplace Risk, Coaching and Knowledge Management

• Apply a systems approach to decision making

• Apply the principles of knowledge management

• Create and manage an environment that promotes innovation

• Monitor and evaluate team members against performance standards

• Monitor, assess and manage risk

• Select and coach first line managers

Module 4 - Workplace Finances and Project Plans

• Develop, implement and evaluate a project plan

• Manage the finances of a unit

Module 5 - Workplace Conflict, Brand Mixing and Employee Wellbeing

• Recruit and select candidates to fill defined positions

• Develop ways of dealing with the impact of dreaded diseases and in particular HIV/AIDS

• Identify brand mix elements

• Interpret and manage conflicts within the workplace

• Conduct negotiations to deal with conflict situations

R23 000.00 (Incl. VAT) per student

Payment plan:

• R5750.00 (Incl. VAT) deposit

• 6 instalments of R2875.00 (Incl. VAT)

• Complete all lessons

• Complete formative assessments

• Complete summative knowledge assessment

• Complete summative practical assessment

• Complete workplace assignments

• Personal narrative

• Witness testimony by the student's supervisor or manager at the workplace

70% practical and 30% theory.

Total 1650 hours (165 Unit Standard Credits).

After completing all the assessments, moderation, and declared competent, the student will be eligible receive a National Certificate: Generic Management with the learning programme specialisation in General Management.

Palucraft accreditation number: 14807

Accrediting authority: Services SETA

Skills programme title: National Certificate: Generic Management

Qualification ID: 59201

Learning programme ID: 60269

Matric, N4, or equivalent

It is assumed that learners are competent in:

• Communication at NQF Level 4

• Mathematical Literacy at NQF Level 4

The intention with the Artisan to Manager Development Programme (AMDP) is to assist construction, manufacturing, and mining companies increase the competency of artisans appointed or on track to being appointed as supervisors, foreman, or managers. These could be following type of artisans:

• Boilermaker

• Electrician

• Fitters

• Fitter and turner

• Lift mechanic

• Instrument technician

• Millwright

• Welder

The AMDP will result in a National Certificate: Generic Management (NQF level 5).

A person acquiring the National Certificate: Generic Management will be able to manage first line managers in an organisational entity. First line managers may include team leaders, supervisors, junior managers, section heads and foremen. The focus of this qualification is to enable learners to develop competence in a range of knowledge, skills, attitudes and values including:

• Initiating, developing, implementing and evaluating operational strategies, projects and action plans, and where appropriate, recommending change within teams and/or the unit so as to improve the effectiveness of the unit.

• Monitoring and measuring performance and applying continuous or innovative improvement interventions in the unit in order to attain its desired outcomes, including customer satisfaction, and thereby contributing towards the achievement of the objectives and vision of the entity.

• Leading a team of first line managers, by capitalising on the talents of team members and promoting synergistic interaction between individuals and teams, to enhance individual, team and unit effectiveness in order to achieve the goals of the entity.

• Building relationships using communication processes both vertically and horizontally within the unit, with superiors and with stakeholders across the value chain to ensure the achievement of intended outcomes.

• Applying the principles of risk, financial and knowledge management and business ethics within internal and external regulatory frameworks in order to ensure the effectiveness and sustainability of the unit.

• Enhancing the development of teams and team members through facilitating the acquisition of skills, coaching, providing career direction, and capitalising on diversity in the unit.

• Registration deadline: 6 October 2023, 4 PM (Friday)

• Orientation and introduction: 9 October 2023, 6 PM (Monday)

• Shipping of learner material: 9 - 13 October 2023

• Commencement of delivery of theory: 16 October 2023 (Monday)

• First online contact class: 28 October 2023 (Saturday), 9 AM to 12 PM

Time commitment

70% practical

• 80% workplace implementation (924 hours required for workplace practice and transferring the learning. Formative assessment activities are included in the workplace learning time)

• 20% assessment (231 hours required for assessment preparation, evidence collection and submission)

30% theory (495 hours for formal learning)

Total notional hours: 1650 hours = 165 Unit standard credits

Duration

• Presenting theory: October 2023 to May 2024 (8 Months)

• Practical and assessments: June - December 2024 (7 Months)

• The theory will be presented in the form of on-demand videos, Monday to Friday. The student will need 2.5 to 3.5 hours to go through the content.

• Live online group sessions will be held fortnightly. The classes are usually evening classes starting from 6 PM to 9 PM on Wednesdays. The purpose of the online group sessions is to summarise the content, explain the assessments, and take on any questions from students.

• Students will then complete the assessments on the assessment booklets provided to them.

• After completion of theoretical sessions, the student will need to complete the practical work and ensuring they complete the logbooks and assessments. Summative assessment will be completed by the students.

• The student will then submit their portfolio of evidence after completion of all assessments.

• Palucraft will then complete the assessment and moderation after which we will submit our recommendations to the SETA.

• The SETA will do their audits and final outcomes.

• If successful, the student will receive their qualification.

• Learner material

• Live online classes lasting 2 to 3 hours

• 24-months access to our Learner Management System course content

• 24-months email support

• Certificate of Completion

• If declared competent, a National Certificate: Generic Management (NQF 5)

• Supervisor

• Foreman

• Manager

1. Instructions & Memorandum of Assessment

1.1 Classroom: Formative Learner Workbook Questionnaires/ Activities

These activities will be completed during the classroom or facilitation session and can be found in the learning material. Activities may include questioning, case studies, group activities and assignments.

1.2 Classroom: Formative Assessment Instrument

These knowledge based questions will be based on the outcomes and Unit Standards addressed in this module. This component will consist of both direct and multi-choice questions. You are required answer all the questions provided as this will also form part of your portfolio of evidence.

2. Assessment Section 2:

2.1 Summative Knowledge Assessment

You are required to complete the knowledge assessment by answering all the questions provided in filled giving examples where asked.

2.2 Workplace Assignments

This section will consist of Workplace assignments and projects which you will need to complete which will form part of your Portfolio of Evidence.

2.3 Summative Practical / Observational Assessment

The practical / observational assessment will be completed by the assessor based on your performance against the outcomes of this module to determine your competence.

2.4 Personal Narrative

The personal narrative requires you to reflect on the reflexive competence requirements needed to be deemed competent in this module. This section will include critical cross field outcomes.

2.5 Witness Testimony

The witness testimony consists of a testimonial based on your performance as observed / reviewed by your Supervisor / Manager in the workplace.

• Computer, laptop, tablet, or smart cellphone with 5 to 10 Mbps internet (this is to access LMS content and attend online classes)

• Writing pad and pen

• Learner material (will be provided by Palucraft)

Yes. It is NQF Level 5 rated.

Yes. If the employer pays for his/her employees, they can claim the skills development expenditure in accordance with the Learning Programme Matrix guidelines.

Employers may choose to structure the skills intervention as follows:

• Category A (Bursary or scholarship) - Employer sponsors the fees and gives support to employee to complete the workplace practicals. Employer can claim the full amount of the bursary and a stipend, but not the salary, linked to the bursary.

• Category B (Internships) - The employer may choose to structure the skills intervention as an internship. The organisation can claim the full expenditure as well as the salary or stipend of an intern. The internship must form part of an institution-based theoretical instruction programme that results in a Degree, Diploma or Certificate.

• Category D (Learnerships or Apprenticeships) - The skills intervention can be structured as an occupational directed instructional and work-based learning programmes that require a formal contract. Organisations can claim all expenditure as well as the salary or stipend of the Learner.

• Category E (Work integrated learning) - The skills intervention can be structured as an occupationally directed instructional work-based learning programme that does not require a formal contract. Organisations can claim total expenditure, excluding the salary of the Learner.

Furthermore, the employer may apply for discretional funds from the relevant SETA.

Palucraft has BBBEE Level 1 recognition level. The recognition spend will be 135% towards the employer's BBBEE scorecard.

Employers will have a steady pipeline of capable artisans who can take up roles as supervisors, foreman, or managers. Capable employees will ensure the respective departments are will managed with contributes to the organisations profitability and compliance to legal and other requirements.

The employees will gain invaluable managerial skills, the confidence to face various situations and increased self-awareness by equipping them with enhanced people management, leadership and team skills.

The employee will learn how to successfully take on a management role, while managing the information overload, by tracking and managing productivity and communicating shared goals, priorities and values effectively. Over the course of 12 to 15 months, you will be equipped to:

• Initiate, develop, implement, and evaluate operational strategies, projects, and action plans to improve the unit's effectiveness.

• Monitor and measure performance and apply continuous or innovative improvement interventions in the unit.

• Lead and manage a team of first-line managers to enhance individual, team, and unit effectiveness.

• Build relationships with superiors and with stakeholders across the value chain.

• Apply the principles of risk, financial and knowledge management, and business ethics within internal and external regulatory frameworks.

• Enhance the development of teams and team members.

Click here to complete the contact form. We will then email you the course registration form and brochure.

Complete the registration form and return to us for further processing. Please ensure you submit a copy of your identity document and qualifications.