Occupational Certificate: Quality Assurer

This part-qualification aims to prepare a learner to operate as a Quality Assurer. Quality Assurers ensure incoming, in-process, and outgoing quality standards of products and services in terms of planned and systematic activities implemented in a quality system so that quality requirements for a product or service will be fulfilled.

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This part-qualification has been designed to address the shortage of suitably qualified quality assurance in the production as well as the services environment. This part-qualification establishes a South African standard for uniformity and consistency in training staff employed in various industries. Quality Assurers are employed across all sectors of industry, services, parastatals, and government departments. Experienced quality assurers working in a quality environment requiring formal recognition will benefit from this part-qualification.

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A competent learner will be able to:

• Ensure incoming, in-process, and outgoing quality products or services

• Manage the quality management department to meet performance targets

• Manage a quality management system

• Manage quality functions of an organisation to ensure product/service quality