What You Will Learn:
Root cause analysis process
Root cause analysis tools & techniques
RCA facilitation fundamentals
Implementing corrective actions
Learn - We will present the basic Root Cause Analysis theory that will provide context and a solid foundation.
Practice - We will evaluate the Root Cause Analysis theory against various case studies.
Apply - You will be given an opportunity to apply the theory and lessons learned from case studies to complete a comprehensive Root Cause Analysis report.
Introduction: Orientation & course welcome
Module 1: Root Cause Analysis process
Module 2: Problem definition
Module 3: Identifying possible causes
Module 4: Collecting data
Module 5: Analysing data
Module 6: Present findings in a Root Cause Analysis report
Class project: Complete a comprehensive root cause analysis report
This course includes:
10 hours on-demand videos
Content delivered over 4 days
4 reference case study articles
3 hour live group session
5 downloadable resources
Evaluation of class project
12-months access to digital content
Certificate of completion
Who should attend?
Mechanical engineers or technicians
Electrical engineers or technicians
Foreman or supervisors
Consumer goods: FMCG, Tobacco, Beverages, and Distilleries
Energy: Oil, Gas, Energy, and Utilities
Manufacturing: Chemicals, Automotive, Food Production, Glass, Ceramics, Concrete, Packaging, Plastics, and Paper
Mining: PGMs, Manganese, Chromite, Gold, Coal, Diamond, Vanadium, and Vermiculite
Consumer goods: Unilever, British American Tobacco, SAB, and Distell
Energy: Sasol, Engen, and Eskom
Manufacturing: BASF, Toyota, Tongaat Hullet, Consol, Saint-Gobain, Nampak, and Sappi
Mining: Anglo America, South32, Samancor, Sibanye Stillwater, Exxaro, De Beers, Bushveld minerals, and Palabora Mining Company
Demonstrate professional competency in conducting and leading Root Cause Analysis investigations or contribute positively as a valuable team member.
The course will be delivered over 8 days.
Day one will be a live 1-hour orientation.
The on-demand video content will be made available over the four days.
The learner will have to go through the video content.
Proceeding content will be unlocked once the learner has watched at least 80% content.
Proceeding modules will be unlocked once the learner obtains at least 70% quiz.
The three-hour live session will be used to discuss the class project in detail and provide guidelines where necessary.
The learner will be given three days to complete the class projects and submit them for assessment.
Written feedback will be sent to each learner on the depth of their class project - This will be done a day after the class project deadline.
Certificate of completion will be issued after completing 100% of the online content and submitting class projects on time.
R3 450.00 (incl. VAT) per attendee. Enrollment will be confirmed upon full payment. No payment plans are available.