What You Will Learn:
Root cause analysis process
Root cause analysis tools & techniques
RCA facilitation fundamentals
Implementing corrective actions
Course Approach
Learn - We will present the basic Root Cause Analysis theory that will provide context and a solid foundation.
Practice - We will evaluate the Root Cause Analysis theory against various case studies.
Apply - You will be given an opportunity to apply the theory and lessons learned from case studies to complete a comprehensive Root Cause Analysis report.
Curriculum
Introduction: Orientation & course welcome
Module 1: Root Cause Analysis process
Module 2: Problem definition
Module 3: Identifying possible causes
Module 4: Collecting data
Module 5: Analysing data
Module 6: Present findings in a Root Cause Analysis report
Class project: Complete a comprehensive root cause analysis report
This course includes:
10 hours on-demand videos
Content delivered over 4 days
4 reference case study articles
3 hour live group session
5 downloadable resources
Evaluation of class project
12-months access to digital content
Certificate of completion
Who should attend?
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Mechanical engineers or technicians
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Electrical engineers or technicians
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Industrial engineers
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Maintenance engineers
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Maintenance managers
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Foreman or supervisors
Applicable industries
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Consumer goods: FMCG, Tobacco, Beverages, and Distilleries
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Energy: Oil, Gas, Energy, and Utilities
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Manufacturing: Chemicals, Automotive, Food Production, Glass, Ceramics, Concrete, Packaging, Plastics, and Paper
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Mining: PGMs, Manganese, Chromite, Gold, Coal, Diamond, Vanadium, and Vermiculite
Typical employers
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Consumer goods: Unilever, British American Tobacco, SAB, and Distell
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Energy: Sasol, Engen, and Eskom
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Manufacturing: BASF, Toyota, Tongaat Hullet, Consol, Saint-Gobain, Nampak, and Sappi
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Mining: Anglo America, South32, Samancor, Sibanye Stillwater, Exxaro, De Beers, Bushveld minerals, and Palabora Mining Company
Career prospects
Demonstrate professional competency in conducting and leading Root Cause Analysis investigations or contribute positively as a valuable team member.
Course structure
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The course will be delivered over 8 days.
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Day one will be a live 1-hour orientation.
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The on-demand video content will be made available over the four days.
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The learner will have to go through the video content.
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Proceeding content will be unlocked once the learner has watched at least 80% content.
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Proceeding modules will be unlocked once the learner obtains at least 70% quiz.
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The three-hour live session will be used to discuss the class project in detail and provide guidelines where necessary.
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The learner will be given three days to complete the class projects and submit them for assessment.
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Written feedback will be sent to each learner on the depth of their class project - This will be done a day after the class project deadline.
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Certificate of completion will be issued after completing 100% of the online content and submitting class projects on time.
Course cost
R3 450.00 (incl. VAT) per attendee. Enrollment will be confirmed upon full payment. No payment plans are available.